My Student Account is Somerset College’s online purchasing portal and Smartcard solution for purchasing food, uniform and stationery items from the College’s Retail environment. To access it, click on the link from the Portals menu on the top right of the College website, the link within Schoolbox or go directly to https://msa.somerset.qld.edu.au. Each parent has their own username - their five digit community number, referred to as your username - and own unique password, which is used for all aspects of the online environment.
We remind you that your password is case sensitive. Your password for My Student Account is the same password you use for Schoolbox and My Somerset Community. We recommend that you check that you can access these online environments. A link to reset your password if needed is found under the Portal menu on the College website.
For any further assistance required with passwords, please email firstname.lastname@example.org.
You are not charged any transaction fees or credit card merchant fees. All fees are covered by the College. This means if you transfer $30.00 on to your child’s account, the balance will be $30.00.
Once you have logged on, click on the $ symbol next to your child’s name. You can then add funds via credit card. Please allow 15 minutes for these funds to show on your child’s account. You can add funds to each account separately or you can transfer funds between sibling accounts by the transfer funds arrow. You are recommended to set a low balance notification on each account to receive an email. Please note funds can be transferred via BPay, however, these may take several days to be become available due to the time it takes the bank to transfer funds. When a student leaves the College, any remaining funds are transferred back to the parents as part of your final account.
We ask parents to contact the College Nurse to discuss any dietary requirements for their children at email@example.com All dietary messages will display clearly on the screen as an alert message for purchases at all Retail outlets.
Smartcards are issued to students from Years 3 to 12 and all staff. Smartcards are the students’ ID cards. New students will be issued these cards at the start of the year as part of the orientation process. Returning students will have a new card issued each year after the College has photographs taken. Cards for returning students expire each year at the end of March.
Staff and students cannot make purchases from the College’s Retail Outlets without a Smartcard. The benefits of this are that students no longer need to bring cash to school for any purchases from our retail environment. In addition, the use of cards by all dramatically speeds up the service, especially during key times such as recess and lunch, giving students more time to eat and for recreation. For parents and visitors, cash and card sales are available at the Bird and Bush and credit card only sales are available at Café MacKenzie.
Students will be able to report to the Junior School Reception to be issued with a temporary paper card. This card can only be used for one purchase for security reasons and will be retained by The Retail Centre after the purchase. Temporary cards will not be able to be issued by The Retail Centre. Senior Students will need to report to the Student Services Hub for instructions. Students are advised to arrange for a temporary card as soon as they realise that their card has been left at home. If the card is lost and a replacement card is required there is a charge of $5.
All transactions are itemised on the My Student Account website under your child's account and transactions are updated in real time.
The security of the card is important to us. Once the card is scanned, the Retail Staff see a photo of your child on the Point of Sale machine's screen. Part of their role is to check that the photo on the screen matches the student using the card. Students are required to report any lost cards immediately to the Junior or Senior School reception for a stop to be placed on them, and then if not found, to request a new card to be issued. Each card has it's own unique miFare chip which is used for printing and the Fitness Centre access.
Please email firstname.lastname@example.org to request a daily spend limit.
Online ordering is available for Pre-Prep to Year 3 students. Menus can be found on our Somerset College Dining page on the College website. We run a weekly menu for Monday to Thursday and offer a variety of items, including hot food. For our Pre-Prep and Prep students, there is a separate menu that provides smaller portions. On Friday, we offer a Specials Menu for Pre-Prep to Year 3. For morning tea, there is a selected menu of food items and drinks available for order and delivery to classrooms. Morning tea must be ordered separately from the lunch order. You will see a separate morning tea menu in the My Student Account portal.
The Ray Building Dining Room offers a plated lunch option for students in Years 4 to 12 who purchase a meal. All students are required to eat lunch in the Dining Room. With this purchasing solution, we do not want to see our current system change to a takeaway experience, or to the widespread use of plastic lunch containers, which has an added environmental impact that we wish to avoid. The logistics of plating pre-ordered meals and maintaining a quality and speed of service makes ordering lunches for these Year Levels an undesirable solution.
Orders must be placed by 9.00am. Orders can be made in advance. Some parents may like to, using our menu, go ahead and order for a month or a term in advance. Orders can be cancelled by you up to 9.00am on the day of the order by going in to the online ordering section and scrolling down to the order. Click the red cross to delete. If your child goes home sick before lunch, please email email email@example.com to notify and arrange a refund.
Online lunches for Pre Prep to Year 2 will delivered to classrooms between 12.00noon and 12.30pm, as students in these Year Levels eat in areas outside the classrooms. These lunches will be delivered by Retail Centre staff to the classrooms and then the class teacher or teacher assistant will organise their distribution at the start of the lunch break. Year 3 students will eat in the alfresco area outside the Retail Centre.
The My Student Account recognises hot and cold food items and these print on two separate packaging labels. Hot food will be labelled clearly with the student's name and food items and delivered in insulated packs to keep food at the required temperature. Cold food items will be packaged separately and clearly labelled and delivered in separate insulated packs. These insulated packs comply with food safety requirements and standards.